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Beyond the challenges all new college students face, non-traditional students contend with a slew of extras. Those in Mount Saint Mary鈥檚 Weekend/Evening & Online College know all too well how hard the first semester can be.

Ivette Jackson 鈥18, 鈥20 (left), mentored nine students while she pursued two degrees. Octavio Campos 鈥21 (right) struggled with his confidence as a first-gen student but later became a mentor to help others deal with similar issues.
Ivette Jackson 鈥18, 鈥20 (left), mentored nine students while she pursued two degrees. Octavio Campos 鈥21 (right) struggled with his confidence as a first-gen student but later became a mentor to help others deal with similar issues.

鈥淲e always see college as being for the younger crowd,鈥 says Octavio Campos 鈥21, who will graduate from WEOC in December with a BA in applied psychology. 鈥淢y first thought was, 鈥業 don鈥檛 fit in, and I鈥檓 not going to do well.鈥欌

A first generation college student, Campos had no one at home to help him navigate higher education. But nowadays, Campos guides other adult students as part of WEOC鈥檚 peer mentor program.

Launched in 2017, the program matches new arrivals with experienced peers who help them adjust to life as a non-traditional student.

Although WEOC faculty and staff offer many forms of support, new students gain an extra level of help from peer mentors, says WEOC Dean Suzanne Williams. 鈥淪ome are returning to school after many years, so they may have questions they鈥檙e almost embarrassed about asking,鈥 she says.  Fellow students are well equipped to show them the ropes.

For instance, new students want advice on balancing school, work and family life, says Ivette Jackson 鈥18 and 鈥20, who mentored nine students while pursuing a BA in business administration and English through WEOC and an MA in humanities with an English concentration. Now pursuing a PhD in English at Claremont Graduate University, Jackson knows all about that juggling act: she worked full time and cared for a young family while a student at the Mount. 鈥淢entees always asked, 鈥榃hat kinds of tips do you have to make sure I can stay on track? What kinds of resources do you use?鈥欌 she says.

Peer mentors take formal training before being matched with mentees. Each pairing lasts a semester, with a commitment to connect by any means 鈥 in person, via Zoom or by text, for example 鈥 at least twice a month, says Cara Nissen, retention manager for WEOC.

To give the relationship structure, mentors receive session guides with goals for each interaction. 鈥淚n the first session, they build rapport, getting to know each other and setting some 鈥榮mart goals,鈥欌 Nissen says. 鈥淪ession two is a mid-semester check-in. The third session is following up, with a focus on resources the mentee might need.鈥 But mentors and mentees can communicate as often as they like and discuss anything they find useful.

The focus isn鈥檛 always on practical advice. 鈥淪ometimes you have to be, not so much a therapist, but an ear to listen,鈥 Campos says.  

While this connection with a caring peer clearly helps new WEOC students, mentors benefit from the relationship too, gaining new connections, leadership experience and fresh perspectives.

鈥淥ne of the things you don鈥檛 expect is how you grow from being a mentor,鈥 says Jackson. 鈥淵ou think you鈥檙e imparting what you know, what鈥檚 worked for you. But you learn from the new students as well.鈥